Buying gear is only half the job. Our goal is to give you all-angles support—the kind of backup that ensures you aren’t on your own when things get tricky.
Real Experience, Logical Advice
Our founder, Nick Hopkins, spent 2013–2021 on the tools scrubbing roofs and houses. That "dirt-under-the-fingernails" history is built into every system we sell. Nick doesn’t do scripted answers; he looks at your gear or chemical issues practically to find a fix that actually works in the Aussie environment.
Driven by the Guys on the Ground
We stay in the game by keeping our ears open. We aren’t just sitting in an office; we’re constantly talking to our regulars. Their field feedback is our most valuable data. If a fitting fails or a pump isn't up to scratch, we learn from it and improve the gear we distribute for everyone.
Your "Pocket Book" for the Job Site
We’ve poured thousands of hours into our Online Resource Centre because you need answers now, not tomorrow. Think of it as a digital pocketbook to help you troubleshoot a skid or dial in a mix without wasting half a day on-site.
Our Handshake Deal
We’re here to help you build a profitable business without the burnout:
- Work Smarter: Use logic to spend less time on the end of a hose.
- Get Results: Deliver a clean that keeps customers calling back.
- Stay Supported: Nick and the team are a phone call away when you need a straight answer.
The Foundation
Nick started Excess Cleaning in 2013, trading the old career for a pressure wand and a ladder. It was years of "dirt-under-the-fingernails" work. Scrubbing roofs and washing houses across the Gold Coast to learn exactly what a cleaner needs to survive a 10-hour day in the sun.
The Pivot
Health challenges forced a pivot, but they didn't slow us down. Nick took that decade of site experience and launched Softwash Australia. By partnering with industry pros like Carlos Gonzales and Tim Aselton, and mastering the "science" behind the spray, he transitioned from the guy on the roof to the expert in your pocket.
The Standard
In a fast-growing, poorly regulated industry full of "flashy" new gear, we stick to what works. We have big-business goals, but we’ll always have a family-business heart. We aren't just selling pumps; we’re setting the standard for an industry we helped build.
Our Products At Work
Using Sodium Hypochlorite (or SH), and a bit of SWAM as a post-treatment that continues to work on the surface for up to 18 months. Ideal for areas with heavy mould and mildew growth. A set and forget that's friendly for commercial and residential use.
Before
After
Blog posts
How to Get Oil Stains Out of Concrete?
Oil stains on concrete are one of the most common and stubborn issues faced by homeowners and exterior cleaning professionals alike. Driveways, workshop floors, garage slabs and commercial hardstan...
How to Correctly Use SWAM Biocide Cleaner
SWAM Biocide Cleaner is a specialised spray-and-leave solution designed to target organic contamination on exterior surfaces. Unlike traditional detergents or surfactants, SWAM uses a biocidal app...
What Is a Good PSI for a Pressure Washer
Choosing the right PSI (pounds per square inch) for a pressure washer is one of the most important decisions for exterior cleaning professionals. The correct pressure ensures efficient cleaning wit...
Nick and the team at Softwash Australia have gone above and beyond on multiple occasions, even taking the time to troubleshoot a system we didn’t purchase from them. Their support has been outstanding. They offer great prices and a solid range of quality products. We’ll be purchasing all our soft wash supplies through them moving forward. Highly recommend!
